Återbetalningspolicy

L-Nutra is committed to customer satisfaction with its products and services.  L-Nutra provides product refunds for unopened boxes or defective ProLon boxes in the following situations:

• Orders cancelled prior to shipment will be fully refunded.
• Customer may return their unopened box(es)/product(s) within 14 working days from receiving the product for a full refund. Customer will be responsible for the return shipping costs.
• Damaged product or boxes missing product will be replaced at no cost to the customer after product return.
• Unfortunately, we cannot refund shipping charges.

Customer Service will process refunds for reasons stated above only after product is returned.  Once received, L-Nutra will process your return within 10-14 business days. Customers should contact L-Nutra customer service at info@prolon.eu for product return instructions.