Bio Age-Guarantee

Reimbursement – Terms and Conditions

Client shall:

  1. buy 3 kit of ProLon 5-day within a 90 days timeframe (“Purchase”) using the same data (name, surname, address, e-mail and phone number) and keep record of such purchases;

 

  1. do 1 kit ProLon 5-day cycle a month for three consecutive months (example: October, November and December);

 

 

  1. contact “Fondazione Valter Longo” bioage@fondazionevalterlongo.org before starting the first cycle of ProLon 5-day to find out which blood test he/her has to do;

 

  1. do 2 blood tests, once before the first cycle of ProLon 5-day and the second after the third cycle of ProLon 5-day. Between the first and the second blood test must elapse not less than 95 days and not more 120 days;

 

  1. send the copy of both blood tests to “Fondazione Valter Longo” bioage@fondazionevalterlongo.org in order to get his/her Bio-Age certification” (“Bio-Age Certification”) from “Fondazione Valter Longo”;

 

  1. send his/her “Bio-Age Certification” to us info@prolon.eu in order to get the reimbursement in case that the “Bio-Age Certification” declares that the Bio-Age of the Client was not reduced.

 

(cumulatively, the “Request”).

Client shall be refundend for the same amount he/she paid for the Purchase (“Reimbursement”). If one Client buys more than 3 kit ProLon 5-day within 90 days, the Reimbursement will be limited to the amount paid for 3 kit ProLon 5-day. Each Client shall get only 1 Reimbursement.

Reimbursement shall be made via bank transfer to the bank account details provided by the Client. The Client shall be the holder or co-holder of the bank account and the bank shall be located in Europe or Norway, Andorra, Bosnia Herzegovina, Monaco, Macedonia, Serbia, Montenegro, Serbia.

One specific bank account can be used just once for the Reimbursement.

The reimbursement shall be made if the Request is sumbitted to us within 15 days from the date of the issue of the “Bio-Age Certification”.

Only after entirely, timely and succesfully completying the Request, L-Nutra Italia S.r.l. makes the Reimbursement within 30 working days from the validation of the Request. 

To above-mentioned process must not conisdered as a “prize contest”. This process and the Reimbursement must be considered as a deferred discount.

You may return ProLon 5-day before starting/consuming the cycle and exercise your right of withdrawal within 14 days from the Purchase.

For any request of clarification please contact us: info@prolon.eu.